New SMTP Pro Magento Email extension released

June 4, 2010 in Google Apps Email Magento Extension, Magento, SMTP Pro Magento Extension with 75 Comments

I’ve had a chance to make a couple of improvements to my SMTP Pro email extension for Magento. Both changes are not exactly life altering, one adds extra error detection to the self-test, and the other fixes a header problem with the self-test (reported by Phil). More details follow about the changes, if you want to get the extension, download SMTP Pro on Magento Connect. (Updated: finally on Magento Connect!)

I now send a real live contact form message as part of the testing – and ensure that when the email sends, my extension code is actually being called. I’ve had a lot of people reporting problems with emails not sending lately, only to find it’s because some other extension is interfering with my email sending. This tweak to the self test will help identify those issues.

This is implemented as a static variable on the self test controller, that is set before sending the test email and then altered by the email observer (if it is called as expected):

// Now we test that the actual core overrides are occuring as expected.
// We trigger the password forgot email, as though a user had done so.
 
self::$CONTACTFORM_SENT = false;
$this->_sendTestContactFormEmail();
 
// If everything worked as expected, the observer will have set this value to true.
if (self::$CONTACTFORM_SENT) {
	$msg = $msg . "<br/> Contact Form test email used SMTPPro to send correctly.";
} else {
	$success = false;
	$msg = $msg . "<br/> Contact Form test email did not use SMTPPro to send.";
}

and the code in the observer that alters this variable:

// For the self test, if we're sending the contact form notify the self test class
if($event->getTemplate() == "contacts_email_email_template") {
        include_once "app/code/community/Aschroder/SMTPPro/controllers/IndexController.php";
        Aschroder_SMTPPro_IndexController::$CONTACTFORM_SENT = true;
}

The other change was trivial, adding a ->setFrom() call when sending the test email. Thanks to Phil for pointing that out.

Lastly, Eric requested a useful feature which I will add, but I haven’t had time to put that in to this release, next time!

Let me know any feedback you have on the changes, or if you’re having trouble sending emails in Magento – feedback welcome.

75 Responses to “New SMTP Pro Magento Email extension released”

Raska__ September 14, 2010 at 9:10 am #

Hello,
any patch for Magento 1.4.1.1?
For my stores with this version doesn’t work (same problem like @Andrew)

Thanks!
Ashley September 15, 2010 at 1:25 pm #

@Raska – check for extension clashes? Try disabling all other extensions except mine and then try – you disable them in app/etc/modules.
Ashley September 15, 2010 at 1:39 pm #

Jeff, you made my day! Blog readers helping other readers, a beautiful thing.
Jeff September 15, 2010 at 10:08 pm #

@Ashley – No prob. Whenever I see a question posted somewhere that I know the answer to, I always make it a point to answer. So many people have helped me over the years, so it doesn’t hurt to give back.
Phil September 15, 2010 at 11:22 pm #

Hi Ashley,

Thanks for your work on this ext.

It seems that it installed OK as the test gives me a positive result. My template mail system is not working and I am yet to get to the bottom of that, I don’t think it is related to your ext.

I am however, getting the following error page when the Self Test is run:

“Parse error: syntax error, unexpected T_CATCH in /home/bowtie/public_html/magento/app/code/core/Mage/Contacts/controllers/IndexController.php on line 119″

Would you know why this is occuring?

Cheers.
Tino September 16, 2010 at 12:03 am #

@Jeff:
Thanx buddy, I finally installed it manually, and it worked!
The only thing is that I´m working locally for the moment, and after trying all kind of configuration still can´t make it work, no mail comes out of my PC… I´m using WAMP2, unfortunately it has no SMTP engine: Found few solutions on-line. All of them a bit doughy and complicated to set up. It´s kind of tricky to get all settings together to get ur PC to do the job… Mission impossible, at least for my knowledge.

If someone wants to accept the challenge, I´ll really apperciate a bit of help and guidance here…

Thanx again mate!! well… and to you all, brilliant site for Magento help

Tino
Heather December 28, 2010 at 12:22 pm #

Great plugin, Ashley. Everything seemed to be working fine until I upgraded to 1.4.2. Now, it seems that no emails are being sent out. I ran a test again, and got successful results.

“ASchroder.com SMTP Pro Self-test results
Testing outbound connectivity to Server:
Using Google Apps/Gmail configuration options
Connection to Host SMTP server successful.
Sending test email to your contact form address napoleonsmacarons@gmail.com, razmigootioun@gmail.com:
Test email was sent successfully.
Contact Form test email used SMTPPro to send correctly.”

Any ideas what might be wrong?

Thanks!
Heather
Ashley January 5, 2011 at 12:59 am #

Did you manage to find a solution to your problem? The test output looked fine, so it could be a server environment issue or an extension clash?

One way to check, try enabling logging on your magento install, send a few test emails and also do a few things that normally send an email, such as forgot password, new account, subscribe to newsletter etc.

Then see what gets logged.
Heather January 5, 2011 at 9:39 pm #

Thanks for getting back to me, Ashley. I am not having any luck with the messaging system since upgrading. I sent you a direct email with specific error messages – hoping that you might be able to assist me in figuring this out… I am very new to Magento.

Thanks,
Heather
Sam February 26, 2011 at 12:49 am #

Hello,
thank you for your extension.
I have install it in my magento 1.5.0.1,test OK, but order email only send to admin,NOT to my customer,could you please help me?
thank you
Rahul February 26, 2011 at 9:52 am #

Hi
I am unable to find smtp configuration form in admin side where i could enter smtp details.
Hendrikus Nijhof March 4, 2011 at 8:32 am #

Hi Ashley,

I’ve installed the extension in a 1.4.2.0 environment. Nothing special about the installation itself. The Self test reports all is ok.

Sending a message through the contact form on the front end works.

However, order emails are not send out. When I manually send an order-confirmation email in the backend I get an error message: “Failed to send the order email.”

Furthermore, using the “lost password” form on the frontend gives the error message: “Cannot set standard header from addHeader()”

System log messages do not reveal anything, it just states: “SMTPPro is enabled, sending email in Aschroder_SMTPPro_Model_Email_Template”

Any idea?
Thanks.
Ashley March 7, 2011 at 2:11 am #

@Hendrikus Are you using the latest version? That issue was fixed a couple of months ago.
Ashley March 7, 2011 at 2:13 am #

Check out the latest version of my extension (1.4.2) for Magento 1.5 support. It’s available on Magento Connect, and on this blog.
Hendrikus Nijhof March 7, 2011 at 2:58 am #

Hi Ashley,

Version installed was 1.3.4 so I uninstalled it and installed 1.4.2
Tested it and it’s working OK!

I should have checked the version info before posting, sorry for that…

Thanks!
Excellent extension!
Mark March 19, 2011 at 3:56 pm #

I have used connect to install the extension but see no where on any of the menus a play or link to configure the extension. I am using Magento 1.5 and about to jump off the roof. I can;t get magento to send emails to anyone outside the website domain. I am praying that your extension can help.
Michael March 31, 2011 at 9:37 am #

Hi, When trying to filter the archived emails in the backend:

http://screencast.com/t/lDZUfZfR

See the screencast for more info.

This is NOT mission critical but it would be nice to have some kind of validation after 10000 emails.

I love the extension

Michael
Jesse April 11, 2011 at 9:44 am #

I see a few people having the same issue, but no answers, so I’ll chime in as well: install goes fine, but no section in the config / admin.

Anyone know why?

(Magento 1.3)
Ashley April 12, 2011 at 12:42 pm #

If you do not see the configuration menus in System->Configuration->System then try refreshing your cache.
Hendrikus Nijhof May 11, 2011 at 7:13 am #

Hi Ashley,

I’ve installed 1.4.3 on a Magento 1.5.0.1 version.
Although the extension is working ok, I cannot access the email log: I get an 404 error page. The url looks like this: https://www.domain.nl/index.php/admin/smtppro/log/index/key/d5cfab326f7c998a31dacf313a91d37c/

Any idea?
Wedding Dress June 21, 2011 at 10:23 pm #

I have installed the extension, it is great!
but I can not setup google app, it does not work,only can use SMTP, I do not why.
P.S. thank you for your extension.
Chris October 7, 2011 at 1:33 am #

Hi I’m having a few problems with the module. Although the test email sends fine. Magento does not seem to be using the module.

ASchroder.com SMTP Pro Self-test results
Testing outbound connectivity to Server:
Using SMTP configuration options
Connection to Host SMTP server successful.
Sending test email to your contact form address chris.p.heron@googlemail.com:
Test email was sent successfully.
Contact Form test email did not use SMTPPro to send.
Testing failed, please review the reported problems and if you need further help visit ASchroder.com to contact me.

I have confirmed this error message by trying to manually submit the contact form and I get “Unable to submit your request. Please, try again later”

Am I missing settings?
Rodrigo March 8, 2012 at 2:02 pm #

Hello Ashley,

I thought that I got working the extension because it sends the test email correctly, but all the other emails are not being sent (like registration one).
I’ve checked all that came to my mind and ran out of ideas.
Do you know what might be wrong?

Thanks.
Rodrigo.
121 April 26, 2012 at 9:31 am #

Hi Ashley,

We are experiencing an issue with confirmation emails being classed as spam by a number of email clients like… Hotmail.

Some of the emails are found in the “Spam” folders but frustratingly, many are not and are not ever received by the customer.

A number of forums are suggesting this extension as a possible fix but we have had this installed for a long time and have been very, very happy with its functionality.

Sadly, this situation has us stumped… Would you have any ideas on a possible resolve?

Thanks in advance
Peter April 26, 2012 at 1:22 pm #

Great extension, Ashley, thanks! Have been using it for about a year now without any issues.

For anyone on a VPS server suddenly getting “535 Incorrect authentication data” error, it is caused by the automatic WHM upgrade which changed one of the server email settings.

So, if you are on a VPS server using SMTP Pro and suddenly all outgoing emails stop working, here is one possible issue to check for:

1) Login to WHM
2) Under Server Configuration, select Tweak Settings
3) Click on the Mail tab
4) Scroll down to “Restrict outgoing SMTP to root, exim, and mailman (FKA SMTP Tweak)” and make sure it’s set to “OFF”
5) Scroll to the bottom of the page and click Save

Hope this helps someone with similar setup!
Peter